To be the 'WestJet' of trained,
Health and Safety
To build a World Class company
who puts their people first
and creates an exceptional
Walk the Talk
Invest in People
Above and Beyond
“We care about your crew!”
As the owner of Active First Aid, Heather has been involved in the first aid industry for the past 12 years. Before starting Active First Aid, she has spent her first aid career as a Life Guard, an Emergency Medical Responder in industrial settings and presently holds her Occupational First Aid Level 3. Heather has spent time administering first aid at numerous construction sites, warehouses, on the ski hill and at the oil rigs. In these industrial settings, she has found real pleasure in merging her first aid skills with her love of physical activity, the satisfaction of hard work and a job well done.
Heather has been in numerous leadership roles and has extensive experience in customer and employer-employee relations. She took the time to travel and still enjoys participating in various extreme sports like mountain biking, snowboarding, and skydiving. Constants throughout her life journey have always been her passion for first aid, her love of people and the desire to always be the best at whatever she does.
Heather can be described as energetic, reliable and driven. Through the company beliefs and practices, she aims to make workplaces safer. Leading by example, she hopes to encourage other companies to follow suit. Having a strong, caring and passionate team who reflect Active First Aids vision is a priority to her.
Val is the Dispatch and Sales Manager for Active First Aid Inc. She has strong customer service abilities and over 9 years of extensive sales experience in different industries which include construction and trades. Her role involves creating employee schedules, sales, communicating with clients and promoting Active First Aid Inc.
Val has completed the Self Employment & Entrepreneur Development Society Program, which inspired her to open her own business prior to working with Active First Aid. In addition to her business education, Val has 3 years of Veterinary Medicine schooling.
Val has a farm which consists of turkeys, alpacas, goats, and emus, when she is not working at Active First Aid or on her farm she loves being outdoors.
Aditi is the Account Manager for Active First Aid Inc. She has strong knowledge of both cash and accrual accounting systems. Her role involves working closely with the senior management team to convey and improve the financial position of the company. She has experience in financial forecasting, resource allocation, fund management, accounting and control.
Aditi holds a Post Degree Diploma in Business Administration and a Bachelors of Commerce. After working 2 years in a chartered professional accounting firm as a bookkeeper and auditor she has gained the experience to oversee various accounts, managing cash flow and conducting financial meetings.
When not reckoning the figures, Aditi enjoys dining and hanging out with her family and friends. She has a love for music and is fluent in several Asian-Indian languages.
Neelum is the Operations Manager for Active First Aid Inc. She works closely with all departments within the organization to ensure it’s running smoothly, efficiently and that it meets the expectations of clients and employees. With 6 years of experience as an Operations Manager in different industries which include; education, media, broadcasting and now construction, Neelum thrives in creating a positive work culture for employees and helping create growth in businesses. In addition to Neelum’s extensive Business Management experience, she is also a Registered Counsellor.
Neelum’s education consists of Integrated Management Studies from BCIT, Business Management Diploma from Art Institute of Vancouver and Professional Counselling Diploma from Vancouver College of Counsellor Training.
On her free time, Neelum enjoys spending time with her family, friends, and dog Trixie. She likes nature photography, travelling, shopping and exploring the outdoors. At the moment, she is learning how to play the piano and a new language.
Site Safety Manager
Frances is the Site Safety Manager at Active First Aid. She works with clients and employees in the field, visiting sites to check in face to face and ensure that employees feel supported and clients are satisfied.
Her role is about building relationships between AFA employees, their colleagues on site and between AFA’s clients and quality control.
Frances started out with AFA as an OFA in 2013, with no background in construction, and spent her first month terrified that she would break something or say something that would brand her as a newbie. She's come a long way since then, having earned her CSO ticket and worked on school seismic upgrades.
Frances holds a BA Honors in Drama from the University of Alberta, a BFA in Theatre from Simon Fraser University, and is working on her Master of Divinity at the Vancouver School of Theology.
Frances' loves include British comedy, salsa dancing, big stupid dogs and ice cream. She's a big fan of the outdoors and always means to hike more than she does.
What our clients say about us:
"When one of our Lower Mainland sites needs a temporary first aid attendant, I refer our Superintendents to Active First Aid. They have helped us out on several sites and are always eager to work. Our Superintendents and myself are very satisfied with the service they provide us with"
~ Tony Maida, Construction Manager
"As health, safety and environment manager for Gracom Masonry Ltd., one of the Graham Group of Companies, I am very pleased to recognize Active First Aid Inc. for its quick and efficient response to our business needs. In the course of the past year that we have worked with Active First Aid, the services provided have always met short notice and last minute requirements. These services have helped us succeed on a number of our higher profile jobs and have assisted us in meeting a superior standard of safety. The knowledge and expertise provided by Heather and her employees have proved to be an asset to our operations and I commend Heather for her efforts and contribution to our efforts."
~ Jurgen Welz, Health Safety & Environment Manager
"A recent project of ours required some demolition at a busy Vancouver intersection. Active First Aid took into account our site specific needs and proved to be invaluable in keeping our crew and the public safe. I would certainly use them again and recommend them to others."
~William Vroom, Principal
ConVerge Construction LTD.
“When the time for me to recertify my OFA 3, I had some reservations on who to call as my past experiences with temporary CSO/OFA have been mixed. One of my colleges had mentioned Active First Aid and suggested giving them the opportunity to provide a CSO/OFA for my site. As this site is a large site with many challenges I needed an experienced CSO who could take over and work with the systems I had in place. Meg felt confident she would be able to handle the job. While I was recertifying it was nice to get daily email updates of how things at the site were going and had very positive feedback from my superintendent. When I returned to my site it was as I left it without a mountain of work to catch up on. I’d highly recommend Active First Aid and have referred them to my fellow colleges as highly professional company with extremely competent personnel.”
~ Doneil Lorenz, CSO, OFA 3
Ventana Construction Corporation
“The City of Surrey has hired Active First Aid to provide first aid attendants for various city events. Heather has been a pleasure to work with and it’s great having the “peace of mind” knowing she is there to handle any medical emergency. We will definitely use Active First Aid in the future.”
~Rick Chapman, Special Projects
City of Surrey
"The impression left on me by Active First Aid while working with them was they are punctual, professional, and helpful. The people that I dealt with were experienced, and knowledgeable. What ever task was asked of them was completed in an efficient, timely manner. The review of my First Aid supplies and equipment was also an added benefit. The review helped me to know what was expired or missing. I would definitely use them again in the future, and would recommend them to my colleagues, and associates for any of their first aid attendant needs"
~ Dan Aird, Project Superintendent
Ventana Construction Corporation
“With workplace health and safety playing such an important role in all of our professional lives, Active First Aid is a savior. Although finding a temporary first aid attendant isn’t difficult, finding one with the ability to help us with our regular warehousing needs has proven to be a challenge. Heather and her crew are energetic, enthusiastic and eager to work. Active First Aid is a simple solution and provides us with a great service"
~ Jason Fairbrother, Warehouse and Distribution Manager
“I called Active First Aid to cover my current first aid attendants’ vacation. In addition to having my first aid covered, Heather reviewed our job site and made some great safety recommendations. I kept her on an extra day so she could coach my current attendant. I would be happy to call on her services again, as an attendant and a safety consultant"
~Brian Dekker, Site Superintendent
Preview Builders International Inc.